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The Schedule
  09.30 Registration / refreshments
    Served in the Woodland Suite
     
  10.00 Opening Speech
    Official opening by Tim Manson, Operations and
Policy Director of Marketing Birmingham
     
  10.15 Workshops
    1. Consumer Data
2. E-mail Marketing & SEO
3. Social & Viral Marketing
     
  11.15 Networking
    Refreshments served in the Woodland Suite
     
  11.35 Workshops
    1. Consumer Data
2. Market Research
3. Destination Management
     
  12.35 Lunch
    Buffet luncheon served in the Woodland Suite
     
  14.00 Workshops
    1. Consumer Data
2. Social & Viral Marketing
3. E-mail Marketing & SEO
     
  15.00 Networking
    Refreshments served in the Woodland Suite
     
  15.20 Workshops
    1. Market Research
2. Social & Viral Marketing
3. Destination Management
4. E-mail Marketing & SEO
     
  16.30 Golf Academy
    Our guests are invited to join us on the green
     
  10.15 - 16.30 One to One Clinics
  Available throughout the day, in the Woodland Foyer
     
 
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 Translation Services for Web and Print
    Jeremy Kerrison, Telelingua
     
 
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 Mailing & Fulfilment Services
    Alistair Bruce, Carrier Direct Marketing
     
 
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 Customer Contact & Call Centre
    Rachel Bater, Carrier Direct Marketing
     
 
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 Design for Print
    Frank Stone, Stone Creative
     
 
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 Print Services & Destination Management
    Ian Parkington, Carter Communication
     
 
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 DMS & Database Management
    Dawn Sims, Carter Communication
     
  16.20 - 16.30 Close of Conference
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