press release archive

home > press & media centre > press release archive > 10/09/2008

10 Sept 2008 - Carrier Answers London Call

Carrier Direct Marketing has been appointed by the London Development Agency to provide tourist information through a dedicated contact centre for the next 12 months. This appointment is as part of the LDA’s work on "Building the Visitor Welcome" prior to 2012.

Susi Golding, Project Manager for "Building the Visitor Welcome" at the LDA, was very impressed by the range of qualities Carrier Direct Marketing will bring to the contract:

"The Carrier Direct Marketing team have demonstrated a clear understanding of the complexity involved in this project, which combined with their experience of similar work specifically within tourism, makes them our first choice for this very important service.

We're confident they will fulfil the brief to provide comprehensive information for our visitors whether they are planning their visit or actually already staying in the capital. This will help us fulfil our objective: To build the visitor welcome in the run-up to the 2012 Olympic and Paralympic Games."

Carrier Direct Marketing's Contact Centre team of 25 highly trained operators are delighted at the prospect of adding London to their list of specialist information lines which include Birmingham, Kent, Leicester, Thermae Bath Spa and Visit Britain.

Bob Carter, Managing Director "Our objective to offer clients a highly skilled and personalised contact centre facility is definitely paying off," says Managing Director Bob Carter, "Our training and development programme means we can compete very successfully when tendering for this type of highly demanding work."

This latest appointment follows hot on the heels of the Company achieving three ISO standards (9001, 14001 and 18001) and all in the fifteenth anniversary year of Carrier Direct Marketing.

For all press enquiries please call Chris Carter on 07753116684 or Contact Us.

Also in this section:

Press Release Archive
Image Library
What the Papers Say
Notes to Editors

Press Contact

Chris Carter
Business Development Executive

Tel: 07753116684
E-mail: Click Here to email